Studio Rules

Effective date: August 19, 2025

By booking with Inner Vision Pilates, you agree to these Studio Rules and the Terms & Conditions and Privacy Policy at iv-pilates.com. Our goal is a safe, professional, and welcoming space for every body.

Check-In & Attendance

  • First visit: Please arrive 10 minutes early to complete forms, meet your instructor, and get oriented to the studio and equipment.
  • On time: Class starts on time. If you’re running late, let us know—there’s a 5-minute grace window. After that, entry is at the instructor’s discretion for safety and minimal disruption.
  • Waitlist priority: If class has begun and a waitlisted client is present, your spot may be released.

Reservations & Cancellations

  • How to book: You must have an active credit/package or membership on file. Book via the Inner Vision Pilates app or at iv-pilates.com.
  • Change/cancel: Adjust reservations 8+ hours before class start to avoid losing a credit or incurring a late-cancel fee.

Group Class Policies

  • Minimum to run: Classes require 2 enrolled clients. If a class is canceled, you’ll be notified by email/text at least 2 hours before start and your credit will be returned.
  • Empty classes: If no one is registered 2 hours before start, the class may be removed from the live schedule.
  • Instructor discretion: For safety, owners/instructors may limit clients to specific class types and may require medical clearance.

Waitlist

  • How it works: If a class is full, join the waitlist (you’ll need an active credit). If a spot opens, you’ll be auto-added and notified by email/text.
  • If added: Late-cancel and no-show rules apply from the moment you’re moved into class.
  • If not added: Your credit remains for a future booking.

Membership Terms

  • Booking limits: Unlimited members may pre-book one class per day; all classes are first-come, first-served.
  • Member perks: 20% off retail, workshops, and wellness offerings.
  • Late-cancel: Unlimited members: $10 per late cancel (< 8 hours).
  • No-show: Unlimited members: $18 per no-show. 4x/8x-per-month plans: No-shows forfeit the class credit.
  • Billing: All memberships renew monthly on autopay. By purchasing, you authorize recurring charges for dues and applicable fees per our cancellation policy.
  • Rollover: No rollover—unused membership classes expire at month’s end.
  • Payment issues (updated): If a payment fails, booking privileges are paused until resolved. Our system will retry up to three times (3x) and send an email notification after each failed attempt. If all three attempts fail, the membership will be canceled. You can re-enroll anytime after updating payment details.
  • Pauses (updated): You may place your membership on hold for a minimum of 1 week and a maximum of 4 weeks at a time, up to 2 times per year. Email [email protected] at least 7 days in advance of the pause—no hold fee.• Price changes: We may adjust membership pricing with 4 weeks’ notice.

Medical Concerns & Pregnancy

  • For your safety, we may recommend private sessions if you have injuries, medical conditions, or are pregnant and new to Pilates.
  • Prenatal/postnatal: With medical clearance, pregnant and postpartum clients are welcome in BEGIN, FLOW, and PAUSE. Please speak with an instructor before booking BURST.
  • Ongoing communication: Bodies change—please tell your teacher how you’re feeling so we can offer safe, effective modifications. Our team is trained in perinatal Pilates.

Etiquette & Code of Conduct

  • This is a dedicated space for mental and physical wellness. Bring respectful, positive energy.
  • Leave personal items in the cubbies; phones silenced.
  • Our teachers are qualified to coach and modify—if something doesn’t feel right, say so and we’ll adjust.

Refunds & Returns

  • All sales are final. Packages are non-transferable, non-refundable, and must be used by the listed expiration.
  • Merchandise: All retail sales are final (no returns/exchanges).
  • Medical exceptions: At the owner’s discretion, we may extend/suspend memberships or packages for injury/medical reasons—requests must be made before the expiration date.
  • Accounts: Each client must use their own account and purchase their own package/membership.

Lost & Found

  • We are not responsible for lost or stolen items. Email [email protected] if you think you left something behind.
Welcome to Inner Vision!
New here? There's more than one way to experience our wellness center. Explore group classes with our $60 teaser package, begin 1:1 on the Reformer for $85 to master the basics of Pilates, or start with a Physical Therapy evaluation by Dr. Karly Maines.
Schedule an Evaluation
Get 3 Classes for $60
Schedule Private Pilates Intro
Welcome to Inner Vision!
New here? There's more than one way to experience our wellness center. Explore group classes with our $60 teaser package, begin 1:1 on the Reformer for $85 to master the basics of Pilates, or start with a Physical Therapy evaluation by Dr. Karly Maines.
Schedule an Evaluation
Get 3 Classes for $60
Schedule Private Pilates Intro

This type of care may support you if you’re experiencing:

  • urinary leakage
  • pelvic pain or pressure
  • pain with intercourse
  • difficulty accessing your deep core
  • changes related to pregnancy or postpartum
  • internal symptoms that feel hard to explain

Sessions are one-on-one and conducted in a private, respectful environment. Care is guided by your comfort, clinical findings, and personal goals.

This type of care may support you if you’re experiencing:

  • urinary leakage
  • pelvic pain or pressure
  • pain with intercourse
  • difficulty accessing your deep core
  • changes related to pregnancy or postpartum
  • internal symptoms that feel hard to explain

Sessions are one-on-one and conducted in a private, respectful environment. Care is guided by your comfort, clinical findings, and personal goals.

This type of care may be helpful if you’re dealing with:

  • back, neck, shoulder, hip, or knee pain
  • injuries that haven’t fully resolved
  • post-surgical recovery
  • stiffness, weakness, or instability
  • hesitation or uncertainty with movement

The focus is understanding how your body moves and addressing what’s contributing to ongoing issues, so movement feels more reliable and confident over time.

This type of care may be helpful if you’re dealing with:

  • back, neck, shoulder, hip, or knee pain
  • injuries that haven’t fully resolved
  • post-surgical recovery
  • stiffness, weakness, or instability
  • hesitation or uncertainty with movement

The focus is understanding how your body moves and addressing what’s contributing to ongoing issues, so movement feels more reliable and confident over time.

This type of care may be supportive if you’re:

  • preparing for vaginal or cesarean birth
  • experiencing discomfort during pregnancy
  • wanting to improve strength, mobility, and breathing
  • learning positions and strategies for labor
  • planning for a smoother postpartum transition

Sessions are personalized and paced to your needs. Care focuses on education, movement, and practical tools you can use before, during, and after birth.

This type of care may be supportive if you’re:

  • preparing for vaginal or cesarean birth
  • experiencing discomfort during pregnancy
  • wanting to improve strength, mobility, and breathing
  • learning positions and strategies for labor
  • planning for a smoother postpartum transition

Sessions are personalized and paced to your needs. Care focuses on education, movement, and practical tools you can use before, during, and after birth.